Buyer questions
The questions buyers ask before they pay
Cost, risk, comparisons and suitability, answered the same way we would answer them on the call.
What does the Deal Readiness Check cost?
S$2,900 is the fixed price for the standard eligible scope: one named distributor, one product family of up to three related models, one destination market and one appointment decision. Anything outside that scope is quoted separately, with the reason stated in the proposal before work. Nothing is charged until the scope, the sources and any specialist review are confirmed in writing.
What could go wrong when appointing an overseas distributor?
Four failures come up most often: a distributor that cannot lawfully import the product for resale; a first shipment held for a missing certificate, surveyor report or registration; exclusivity granted before the import route is confirmed; and a landed cost built on an assumption that turns out to be wrong. Each is cheaper to find before appointment than after.
How is this different from a trade agency or a customs broker?
A trade agency usually works the market side and may bring buyers to you. A customs broker files entries and clears shipments for the importer. Neither is hired to tell you whether this distributor can do what the appointment requires. We are hired by the exporter and paid only by the exporter, take no fee from any distributor we check, and do not file customs documents or act as importer of record.
When should an exporter commission this check?
Before an exclusivity request is signed, before a first shipment is scheduled against a date, or before an existing distributor is replaced. It works best when a decision has a date attached and the distributor is named. If the distributor is still a shortlist of candidates, the check is premature.
When is this service unsuitable?
When the distributor cannot be named, the product documents needed for classification are missing, the question is a credit check, an audit or a legal opinion, or the destination market needs a local licence or specialist review we cannot arrange. We say so on the call, before any proposal or payment.
Can you check my proposed distributor and product?
One named distributor, one product family (up to three related models) and one proposed appointment, in any market where we can confirm the sources and the specialist review. Tell us the countries, the product and the date you must decide; we confirm in writing whether the check can be undertaken before you pay anything.
Who checks the findings?
An analyst checks every rule line against the official text and records the date. Where specialist review is required, the proposal names the reviewer, qualifications and exact scope before payment. A director signs the recommendation and the name is on the report.
The rest of the questions, including refunds, revisions and how AI is used.